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TDR (Timeout Detection Recovery) is too low (Substance Painter) - Knowledgebase / Troubleshooting Guides - CADTech Help Desk

TDR (Timeout Detection Recovery) is too low (Substance Painter)

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Issues with Substance Printer

While opening large files, Substance Printer requires a higher timeout or else you won't be able to load large files.

SOLUTION

Open the Registry Editor as an Administrator (regedit)

  1. Navigate in the tree on the left of the Registry Editor window and go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers

  2. If TdrDelay doesn't exist, do a right-click > new > DWORD (REG_DWORD) in the right pane of the window. Name it TdrDelay and open it up, set the value io 60 (in decimal mode).

  3. If TdrDdiDelay doesn't exist, do a a right-click > new > DWORD (REG_DWORD) in the right pane of the window. Name it TdrDdiDelay and open it up, set the value to 60 (in decimal mode).

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