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RIT Event Request Form opening wrong Mail Client - Knowledgebase / Troubleshooting Guides - CADTech Help Desk

RIT Event Request Form opening wrong Mail Client

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ISSUE:

When filling out the RIT Event Room Request form, the user click's the "Submit" button. On clicking submit, Acrobat will try to open the default Mail application ( which is usually Apple Mail ). Most users will want Outlook to open instead.

Resolution:

To fix this problem, you have to do the following.

  1. Download Rich Trouton's tool to set Outlook to the default

    1. https://github.com/rtrouton/set_microsoft_outlook_as_default_application

  2. Run his app

  3. All good.

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