For people with access needs or issues please follow the directions below:

Faculty and staff can request swipe access for most areas that are otherwise restricted in the building by creating a ticket in the CADTech helpdesk.

Students must have a faculty or staff member create a ticket on their behalf for swipe access requests.

1. Go to : https://helpdesk.cad.rit.edu

2. Click Submit a Ticket

3. Select Swipe Access Request under the Department drop-down menu.

4. Please fill out ALL fields in the ticket as described. 

   1. Subject will be the name of your ticket, so please make it succinct but detailed
      (ex: Swipe Access Request for Class X to Drawing Rooms for Fall Semester)

   2. You can select Indiviudal Access Request or Class Access Request

5. Class lists can be exported from SIS. You will need to do this for each individual class/section.

   1. You can download to Excel by clicking on the small button that looks like a spreadsheet. (see graphic at bottom)

   2. The Excel file should save to your downloads folder and can be attached to the ticket. Please double-check that it’s accurate before uploading!

   3. Please DO NOT send screenshots of your class list! This will slow down the process because we then have to manually type every UID. Live-text lists (spreadsheets) will enable us to more quickly process your request.

6. You can ask/add any questions by replying to the emails associated with your CAD Tech ticket.
   
   
   
   

    
   (Screenshot above shows the location of the spreadsheet export button)